BUILDING USE GUIDELINES FOR ALL STAFF
as of February 2021

RESTRICTED USE:

All visits to Brookline Center sites must be approved by a Program Director or Manager or a member of the Senior Leadership Team 

SCREENING:

All staff entering a Brookline Center site must complete the Center’s COVID-19 Screening Form prior to entry on the day of entry. The form can be found using the following link: 

www.brooklinecenter.org/covid19screeningform/

DISQUALIFICATIONS FOR ENTRY:

As stated in the Screening Form, the following circumstances constitute disqualification for entry in the building: 

  • The presence of any of the following symptoms in the past 14 days: fever, chills, cough, shortness of breath, fatigue, muscle aches, body aches, headache, loss of taste or smell, sore throat, congestion, runny nose, nausea, vomiting or diarrhea. 
  • Non-compliance with the current Massachusetts Travel Order. 
  • Advice by a government official or a healthcare practitioner to self-isolate or quarantine due to exposure or potential exposure to COVID-19 in the past 14 days. 
  • A positive test for COVID-19 or notification of a probable COVID-19 infection by a government official or healthcare practitioner in the past 14 days. 
  • Close contact (defined by the CDC as 6-feet or closer for a cumulative total of 15 minutes within a 24-hour period) with a person who is known to have tested positive for COVID-19 or with anyone who has any symptoms consistent with COVID-19 within the past 14 days.

BUILDING NAVIGATION:

At present, all entrance doors to the building remain locked. Staff may enter through the building’s rear door using the security keypad and corresponding code. Staff may NOT distribute the access code to any visitors or clients. 

Movement throughout the building is to be minimized as much as possible. Bathroom use is limited to the bathroom on the floor of occupancy unless otherwise assigned. 

BUILDING AND OFFICE USE:

Office use is reserved using the “Center Office Reservation Sheet. Use of offices is restricted to those that are reserved. Use of a reserved office is restricted to its intended use on the “Center Office Reservation Sheet” (e.g. single occupancy, client visit, etc.). Shared offices are not permitted unless specifically requested and approved by a member of the Senior Leadership Team. 

When using an office, the door must remain closed. Windows in offices may be opened to increase air circulation but must be closed upon exit. 

The kitchen may only be used to store and prepare foods by one person at a time.  

MASKS:

Masks must be worn in the building at all times with the only exception being when a person is in an office alone with the door closed. Masks must fit securely around the face and cover the nose and mouth. Staff members and visitors are responsible for providing their own masks and should come prepared with a back-up mask if needed. In emergency situations, The Center will provide staff or visitors with surgical masks upon request. Surgical masks are available at all entrances for this purpose. 

CLEANING & CLEANING SUPPLIES:

Cleaning supplies will be provided in all offices reserved for use. Occupants must wipe down office surfaces with disinfectant wipes upon entry and exit of an office space. If cleaning supplies need replacement, please notify a member of the Senior Leadership Team. 

HAND WASHING:

All persons are required to use hand sanitizer upon entry to the building. Hand sanitizer will be supplied at entrances for this purpose. All reserved offices will also contain hand sanitizer. Sanitizing of hands is required upon entry and exit of reserved offices. Hand washing after bathroom use is required. 

TELEPHONE USE:

Office phones in shared offices are currently inactive. Use of a personal cell phone is required due to infection risk. 

EXPOSURE REQUIREMENTS:

As documented in the Screening Form, any person entering the building and then receiving a positive COVID test within 14 days of entry is required to report this result to Lisa Leccacorvi, Director of Human Resources, immediately. Following the report of a positive test the Center will immediately notify the Brookline Public Health Department. In addition, the Center will utilize the Building Entry Form results to determine all other building occupants that were potentially exposed to the virus through close contact. All people exposed through close contact will be notified by both email and telephone and asked to refrain from all building use for at least 14 days following the known exposure. 

IN-PERSON VISIT GUIDELINES FOR DIRECT CARE PROVIDERS:

All staff are required to review and comply with the following guidelines when arranging in-person visits. 

The Brookline Center is currently conducting in person client visits only in cases where clinical presentation dictates urgent in person care. Due to the ongoing public health crisis all visits that can be conducted via telehealth will remain as telehealth visits. If necessary, in person visits are by appointment only and in accordance with the following guidelines: 

DETERMINATION OF NECESSITY: 

Any staff requesting to arrange an in-person client visit must review the clinical necessity of an in-person visit with their program manager or director. In-person visits must be approved by a program manager or director prior to making visit arrangements. 

LOCATION:

Currently visits may only be conducted at Webster Place (Metro Mediation only), at our 41 Garrison Road location, or at an appropriate community location. 

SCHEDULING:

All indoor visits must be scheduled using the “Center Office Reservation Sheet.” Staff must reserve an office that has been identified for the appropriate use (e.g. single occupancy, client visit, etc.). If a waiting area is needed for a client visit attendee, waiting outside is encouraged if possible. If not possible, additional office space can be reserved and utilized for this purpose. 

DOCUMENTATION:

All documentation related to in-person visits must reflect the correct location code and include documentation of the exact location. Documentation must also state that all Center COVID guidelines were followed during the visit. 

CLIENT PREPARATION:

Client InformationClinicians must send all clients scheduled for in-person visits a copy of the Center’s Client Visit Guidelines prior to the appointment. Clients will not be permitted to attend an appointment without verifying receipt, review and compliance with the Visit Guidelines prior to the visit. 

Client Screening – All clients (and other meeting attendees) are required to complete the “Brookline Center COVID-19 Screening Form” on the day of the visit prior to the appointment. For clients unable to access the form online, clinicians may review and submit the form on the client’s behalf over the telephone or outside of the building prior to the client visit. All attendees to an in-person visit must independently complete the screening form. 

Visit Attendees – Clients are required to notify staff of all planned attendees to the visit. Attendance of additional parties at in-person visit is based on clinical necessity and at the discretion of Center staff and the approval of program management. Number of attendees must be consistent with visit site size to ensure adequate social distancing. 

In-Person Policies – Clients are required to wear masks that fit securely to the face and cover the mouth and nose for the entirety of the visit. Due to this requirement, no eating or drinking is permitted during in person sessions. Social distancing of at least six feet must be maintained at all times during in-person visits. If prescriber visits require medical procedures that dictate close contact, contact is to minimized as much as possible. 

Check Ins – All check-ins must be done directly with the clinician/staff member meeting with the client. Staff must ensure that clients have accurate contact information for execution of check in. Staff must meet clients outside of the building and escort clients immediately to the visit location. Clients are required to wash or sanitize their hands upon entry to any Center building. 

Check Outs – Clients are required to exit the building immediately following a visit. Clinicians/staff must escort a client to the exit. 

Waiting Areas – For visits that will require a visit attendee that will not be in the visit office, the Center encourages waiting outside if possible. If not possible, clinicians can schedule an additional room at the time of appointment to be used as a waiting area. 

HEALTH SCREENING:

Clients or staff members may NOT participate in inperson visits if any of the follow criteria apply: 

  • Presence of any of the following symptoms in the past 48 hours: fever, chills, cough, shortness of breath, fatigue, muscle aches, body aches, headache, loss of taste or smell, sore throat, congestion, runny nose, nausea, vomiting or diarrhea. 
  • Return from a high-risk area (as defined by the current Massachusetts Travel Order) or any location outside the country in the past 14 days. 
  • Advisement by a government official or a healthcare practitioner to self-isolate or quarantine due to exposure or potential exposure to COVID-19 in the past 14 days. 
  • Receipt of positive COVID-19 test or notification of a probably COVID-19 infection by a government official or healthcare practitioner in the past 14 days. 
  • Close contact (defined by the CDC as 6-feet or closer for a cumulative total of 15 minutes within a 24-hour period) with a person who is known to have tested positive for COVID-19 or with anyone who has any symptoms consistent with COVID-19 in the past 14 days.

BUILDING USE POLICIES:

All in-person visits must be in accordance with all current Brookline Center COVID-19 Related Policies. This includes completing of the “COVID-19 Screening Form” prior to performing any in-person services. 

COMMUNITY VISITS:

All Center COVID-19 client visit guidelines apply to ALL client visits, including those conducted outdoors and at other community locations.